First day of training

Today is actually my first day of training at ACS, a call center located in Makati. I was assigned in the US Airways account and I'm really looking forward to learning different things about the company as well as various info about the United States. Im really interested in learning more a lot about USA since it was included in the curriculum of this training, I will put efforts in knowing some of the things thats still unknown for me.

Actually, prior to this training, I underwent a one-week Soft Skills Training. It's all about enhancing and possibly shifting our accent to the standard American English accent. We also tackled about the American Dream, the aspiration of setting foot to America and achieving beyond what our parents has so gone far. The trainer also introduced us to the American history, culture and some other stuff and we went along memorizing State capitals and abbreviations. Each day our trainer is giving us quizzes, technically a classroom-like test, to determine whether we're learning something or not. Passing score is 90%. At the end of the soft skills training, we had a little party where we had boodling and singing.




contact rocky thru:
email: rockyvallejos@yahoo.com
phone: +639197302775